Images not loading

Resolved·Degraded performance

The fix has been stable, and we've had confirmation from Authors that images are working as expected now.

Marking this resolved ✅

Wed, Jun 10, 2026, 04:35 PM

(2 hours ago)

Affected components

03:27 PM

04:16 PM

Subscriber-facing app

Author-facing app

Emails

Updates

Resolved

The fix has been stable, and we've had confirmation from Authors that images are working as expected now.

Marking this resolved ✅

Wed, Jun 10, 2026, 04:35 PM

Monitoring

We've moved traffic off the impacted Cloudflare infrastructure, and we're seeing images working as expected again. (Give your browser a good refresh!)

We'll continue to monitor for any lingering issues.

Wed, Jun 10, 2026, 04:15 PM(20 minutes earlier)

Identified

We've learned that this image issue is related to an ongoing incident with Cloudflare files. We're continuing to monitor the situation and we'll update when we have more information.

Wed, Jun 10, 2026, 04:00 PM(15 minutes earlier)

Investigating

We're currently investigating reports that images are not loading in the Editor, Archives and Emails.

Wed, Jun 10, 2026, 03:05 PM(55 minutes earlier)