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Degraded

Increased spam rate for custom domains

Mar 24 at 11:32am EDT
Affected services
Backlog

Resolved
Mar 25 at 02:51pm EDT

We've confirmed and resent the majority of our affected emails, and are in touch with authors with whom we haven't automatically resent on their behalf.

Updated
Mar 24 at 10:55pm EDT

Postmark has reported that this incident is now resolved.

Our team is continuing to test and monitor.

Updated
Mar 24 at 07:23pm EDT

Postmark has implemented a fix for the deliverability issue that caused their IPs to be flagged by Gmail and other providers.

We're actively monitoring and will post an update once this is resolved.

If you're sending from a custom domain, continue waiting to send large emails until this is fully resolved.

Created
Mar 24 at 11:32am EDT

We're tracking Postmark's incident that is causing a lot of their IPs to be flagged by Gmail and other providers.

If you're sending from a custom domain, this likely impacts you; refrain from sending large emails unless you absolutely need to.