Resolved
All services has been restored! We're working directly with authors' who were impacted by the downtime.
Monitoring
We're seeing the backlog clear, but are continuing to monitor to make sure there are no lingering issues.
Investigating
The team is continuing to investing the issue with the backlog clearing slowly.
Investigating
While the Dashboard and Archives are fully back online, we're investigating reports that the backlog is not clearing quickly enough. This is impacting things like drafts, and outbound emails.
Monitoring
We've mitigated the issue, and we're seeing the Dashboard and Archives come back online. We'll continue monitoring.
Investigating
We're seeing the Dashboard and Archives come back online, but with some intermittent errors. The team is still investigating the root cause.
Investigating
We're currently investigating reports that the Dashboard and Archives are down.